Electricity for home and business CW
Whether you're modifying an existing electricity connection, building a new home or developing a subdivision Powerco is here to guide you through the connection process.
From standard network connections to custom designs for non-standard projects, we provide seamless, reliable energy solutions to suit your needs.
To connect, disconnect or modify your electricity connection you will need to submit an application through the Powerco Connect portal. We recommend that you engage with an electrician early to determine your connection needs.
The process, timeframes and cost of your connection will depend on the following factors:
- Number of connections required
- Whether a network supply point is available
- Distance from the supply point
- Connection requirements (how many phases/amps you require)
- Current network capacity
- Any property rights that need to be established e.g. an easement from your neighbour to install and maintain electricity assets
New connection
Explainer text here and learn more below
Or
Apply now
Modify existing connection
Explainer text here and learn more below
Modifying an existing connection.
Or
Apply now
Enquiry
Explainer text here
Learn more
Returning customer?
Explainer text
Go straight to the new connections application form
Go straight to the modify existing connection application form
Connection steps
Step 1 - Prepare and apply
Talk to your electrician, then gather all the required information and submit your application via Powerco Connect - our connections portal.
Step 2 - Review and assess
Our team will review your application and assess the connection requirements.
We'll get back to you within xxx working days.
Step 3 - Quote and offer
Network ready
If your connection does not require any network design and/or construction, we will provide you with a fixed-price quote. See pricing schedule for details.
You will need to pay within xxx working days via bank transfer.
Network design and build
If your connection requires network design and build, we will provide you with a quote tailored to your connection needs. See pricing schedule for details.
You will need to pay a deposit to proceed within xxx working days via bank transfer.
Step 4 - Design and construction
Your work will be carried out by our contactors. This includes and infrastructure setup and upgrades required for your connection.
Once construction is complete and compliance is confirmed, your connection will be ready for livening. Work is carried out by our contractors. This includes any infrastructure setup or upgrades required for your connection.
Step 5 - Network connection
For new connections, we'll arrange for a new ICP with the retailer. Once your electrician has provided a Certificate of Completion, we'll arrange for the connection to be livened.
New connection
Request a new temporary or permanent connection on residential, commercial or industrial premises including:
- New individual connection
- Temporary Builders Supply
- New subdivision connection
What you will need
- Property details – site address, Lot DP and/or parcel ID
- Electrician details – their name and contact details; talk to your electrician before applying about the connection requirements
- Electricity supply requirements – phases and amps to service your connection
- Invoice payer details – contact details of the person or business who will pay for the connection project work
- Electricity retailer – your selected electricity retailer if ICP/livening is required
- Electricity bill payer details – contact details of the person or business who will pay the electricity bill
Connection modification
Request a change to an existing connection on residential, commercial or industrial premises including:
- Pillar relocation
- Convert service cable from overhead to underground
- Load group change
- Increase or decrease the capacity of the existing supply (one-phase to three-phase or vice versa)
- Permanent disconnection of the existing power supply
- Create a separate ICP for the same property/split
- Amalgamate multiple ICPs into one
What you will need
- Property details
- Bill payer contact details – if there is a cost associated with this work, then the quote and invoice will be issued to this person
- Electrician contact details
- Will you require a new ICP?
- Your chosen electricity retailer and your account number with that retailer
- Electricity retail account holder contact details
- For decommissions – need permission from landowner - separate 1–2 pager on decommissions?
Need help with your connection?
Text
Enquire button
Download our customer guides
Downloadable guide 1
Downloadable guide 2
Downloadable guide 3
FAQs
Yes. A temporary builder’s supply goes through the same process as any other new connection. It’s likely your electrician will install the temporary supply box on your property and arrange for a Powerco-approved contractor to connect it to our network. If the temporary supply box is positioned very close to the final location of the meter box on the house, the cable that connects the temporary supply to the Powerco network may also be used to connect the finished house to our network. This saves time and money when the house is completed and the temporary supply box is no longer required.
For more information on getting connected click here
No. Only Powerco-approved contractors can connect your service main to our network. Find a Powerco-approved contractor
For information about permanent disconnections click here
To connect to our network, the first step is to contact your retailer. Then you’ll need a Powerco-approved contractor to design and install your connection. How long it will take will depend on how much work is required to enable your connection, and the availability of the Powerco-approved contractor you choose. Ask your contractor for an indication of timeframes when you’re getting the quote for the design and installation of your connection.
For more information on getting connected click here or find a Powerco-approved contractor
Because there’s no electrical work involved, you can organise your temporary disconnection for free. To find out how click here
Because electrical work is involved, you’ll need a Powerco-approved contractor to disconnect you from our network. Find a Powerco-approved contractor
For information about getting connected click here
No. You may need to pay towards the cost of a network upgrade or to have Powerco equipment installed on your property to enable your connection. However, the equipment will still belong to Powerco.
For information on the safety disconnection process click here
The costs involved are assessed by your chosen Powerco-approved contractor and they’ll consider factors like the complexity of the design, the equipment required, and the work involved. Once they’ve assessed the costs involved, your Powerco-approved contractor will give you a quote with their price. You can get quotes from more than one Powerco-approved contractor so you can compare prices.
For more information on getting connected click here
Need some help?
Add text here