What you'll need to complete your electricity request

What you'll need to complete your electricity request

To complete your connection request you will need to supply specific information and documents.  See what's required here.

 

You will need to know

  • Site address, parent parcel, lot number or nearest known address 
  • Existing Installation Control Point (ICP) or connection details (link to ICP page?) 
  • Required phases and amps 
  • Date your site works will be complete

 

Do you know whether Powerco has previously completed site works to enable your connection? 

 

Things you'll need to complete your request

  • Electrician details – talk to your electrician about what you need. 
  • Invoice payer details – who will pay for this work? This could be you or your agent (eg an electrician). 
  • Electricity bill payer details – who will pay the power bill?
  • Electricity retailer – the business who sends the power bill
  • Property details – where do you need the work to be done?  
  • Electricity supply details – how many phases and amps will be needed? Does any equipment on site have a motor?

Documents you'll need to complete your request 

As part of the application process, you'll be asked to supply one of the following that clearly identifies the property address and the physical location of any buildings or structures to be connected. See examples of accepted documents here. 

  • Site plan/diagram 
  • Building plan 
  • Council map 
  • Marked up Google map 

For Installation Control Point (ICP) requests, please ensure that the proposed connection point to the property is clearly indicated on the above document.  
 
For multiple or additional connections on the same address, clearly indicate the individual ICPs.  

Multiple ICPs or decommissions

If you have multiple new ICPs, or multiple ICP permanent disconnections (decommissions), you do not need to complete individual requests. After you have submitted your request, you can reply to the confirmation email we send you with the completed spreadsheet (below) attached.  

Bulk new connection template
Bulk decommission template

Request type Document guidance description
New permanent connection
  • Site plan or marked-up map showing the proposed connection location
  • Building plan or site layout showing where the new building or structure will be
  • Photo of the connection area or boundary
  • Photo of pillar, pole or transformer ID number
New BTS
  • Site plan or marked-up map showing where the temporary supply is needed
  • Building or construction site layout
  • Photo of the proposed temporary supply location
  • Photo of pillar, pole or transformer ID number
New subdivision connection
  • Subdivision or scheme plan
  • Lot plan showing the new lots
  • Marked-up plan showing where connections are needed
  • Photo of pillar, pole or transformer ID number
  • Multiple-location spreadsheet, if completed
  • Electrical design or load information where relevant
Decommission
  • Photo of the connection and meter board, pillar, pole or service line to be removed
  • Site plan or marked-up map showing the connection/s to be decommissioned
BTS to permanent
  • Photo to show whether the service line is overhead or underground
  • Photo of the current Builders Temporary Supply setup
  • Site plan or marked-up map showing the permanent connection location
  • Electrical design or load information where relevant
  • Details showing whether temporary cable or permanent mains are being used, where available
Upgrade or downgrade supply
  • Site plan or photo showing the proposed cable route
Convert service mains
  • Marked-up site plan showing existing and proposed service mains route
  • Photos of the existing overhead or underground service connection
Relocate Powerco electricity equipment
  • Photo of the Powerco pillar, pole or transformer number to be moved
  • Marked-up site plan or map showing current and proposed location
Split or combine ICP
  • A single line diagram
Streetlights
  • Council-approved streetlight plan
Other
  • Any plans, photos, maps or supporting information that will help us locate the electricity equipment/connection