Complex connection steps

 

Step 1 - Prepare and apply

Talk to your electrician, then gather all the required information and submit your application via Powerco Connect - our connections portal. 

Step 2 - Review and assess

Our team will review your application and assess the connection requirements. 

We'll get back to you within xxx working days.

Step 3 - Quote and offer

Network ready 

If your connection does not require any network design and/or construction, we will provide you with a fixed-price quote. See pricing schedule for details. 

You will need to pay within xxx working days via bank transfer. 
 

Network design and build 

If your connection requires network design and build, we will provide you with a quote tailored to your connection needs. See pricing schedule for details. 

You will need to pay a deposit to proceed within xxx working days via bank transfer. 

Step 4 - Design and construction

Your work will be carried out by our contactors. This includes and infrastructure setup and upgrades required for your connection.

 
Once construction is complete and compliance is confirmed, your connection will be ready for livening. Work is carried out by our contractors. This includes any infrastructure setup or upgrades required for your connection. 

Step 5 - Network connection

For new connections, we'll arrange for a new ICP with the retailer. Once your electrician has provided a Certificate of Completion, we'll arrange for the connection to be livened.