Whakapā mai
Contact
We’re here to keep you connected to electricity and gas. Here’s how to connect with us.
Whakapā mai
Contact
General queries
Get in touch about getting connected, trees, easements, joining the team, or anything else you need help with. Our team's ready to help.
We regularly conduct surveys via email and phone - including through market research companies such as Key Research. Please be assured they are genuine.
Need assistance or have questions? Contact our General Enquiries team.
General enquiries - 0800 769 372
Contact us during our business hours are 8am - 5pm Monday - Friday.
Outages
Whether an outage is planned or unplanned, we’ll help you stay informed. If you're having a power outage, report it now or visit our outage map. You can also find out more about upcoming planned outages.
Careers
Now’s the time to switch on to Powerco. As energy demand grows and the energy transition accelerates, there’s meaningful work to be done. Join our team and help shape the future of electricity and gas for Aotearoa.
The Gas Hub
Whether you’re thinking about a gas connection or curious about where gas is heading, we’d love to hear from you. The Gas Hub team is here to help.
Electricity emergency
If a power line is down, or you see sparks or fire, get in touch immediately.
Contact numbers
General enquires
0800 769 372
general.enquiries@powerco.co.nz
Electricity emergency
0800 27 27 27
Media team
06 968 4557
media@powerco.co.nz
Gas emergency
0800 111 848
The Gas Hub
0508 427 482
Our offices
New Plymouth
35 Junction St
Private Bag 2065
New Plymouth 4340
Tauranga
Level 2
152 Devonport Rd
PO Box 13075
Tauranga 3141
Whanganui
40 Guyton St
Whanganui 4500
Wellington
Level 4, 1 Grey St
PO Box 62
Wellington 6140
Palmerston North
117 Fitzherbert Ave
Palmerston North 4410
Complaints
If you're not satisfied with our service, we want to know.
Your feedback helps us improve.