Whakapā mai
Contact
Whakapā mai
Contact
General queries
Call or send us a message to find out more about gas or electricity connections, tree trimming, joining our Powerco team, or anything else that’s on your mind. You’ll find our office locations here.
- We regularly conduct surveys via email and phone - including through market research companies such as Key Research. Please be assured they are genuine.
Need assistance or have questions? Contact our General Enquiries team.
Outages
If you're having an outage, visit our outage map, or our report an outage page now. You can also check for upcoming planned outages.
Electricity emergency
If a tree has fallen on a power line, or a power line is down, get in touch immediately.
Gas emergency
If you smell gas or a pipe is damaged and leaking, get in touch immediately.
Contact numbers
General enquires
0800 769 372
general.enquiries@powerco.co.nz
0800 27 27 27
Media team
06 968 4557
media@powerco.co.nz
Gas emergency
0800 111 848
0508 427 482
Our offices
35 Junction St
Private Bag 2065
New Plymouth 4340
Level 2
152 Devonport Rd
PO Box 13075
Tauranga 3141
Whanganui
40 Guyton St
Whanganui 4500
Level 4, 1 Grey St
PO Box 62
Wellington 6140
117 Fitzherbert Ave
Palmerston North 4410
Complaints
If you're not satisfied with our service, we want to know.
Your feedback helps us improve.