Powerco links for Retailers
This page provides quick access to key resources for Powerco retailers. Here, you can find links to submit retailer complaints, confirm outage details, check for planned outages and access our outages map.
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Your privacy matters to us
Powerco collects and securely stores personal information in line with New Zealand’s Privacy Act,
including Information Privacy Principle 3A (IPP3A). To help deliver our services, we may receive
information about you from trusted third parties, such as electricity or gas retailers, and we only
use this information for lawful purposes and handle it with care. You can learn more about how we
manage personal information in our
Privacy Policy.
Forms and Requests
Outage confirmation request form
Request an outage summary for your customer.
Request a change to planned outages.
Submit a complaint on behalf of your customer.
Outage links
View planned and unplanned outages that are happening now.
View upcoming planned outages using address or outage reference #.